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C.I.T.O. Terms  

Shore Excursions:
These can be booked closer to the date of travel and are booked direct with Fred.Olsen Cruise Lines and ARE NOT included in any of the prices stated. Shore Excursions are subject to availability.

Paying On-Board:
The currency on board the ship is Sterling. A credit account system is operated on-board allowing bar drinks, wine in the restaurants, laundry charges, Shore Tours bookings, purchases from the shops, any medical expenses and other incidental expenses to be automatically charged to your account. You will be required to register a debit or credit card at check-in against which to charge your on-board account.

Personal Travel Insurance:
We strongly advise that you take out Personal Travel Insurance especially when travelling abroad. You are free to arrange your own Personal Travel Insurance through any provider or if you would like a quotation from our provider then please telephone: Holiday Extra’s direct on 0800 08 33551 and quote reference: AG351. Upon booking your cruise we will require the name of your Travel Insurance Provider, together with your Policy Number; and your Insurers 24 Hour Emergency Contact Number.

All of these Fred.Olsen Cruises are operated in partnership with Cito Ltd who is the principle for Fred Olsen Cruise Lines and therefore Ellen Smith Tours are acting as agent.

Please Note: The Fred.Olsen Cruises can ONLY be booked direct with Ellen Smith Tours booking staff and NOT through any of our agents.


BOOKING CONDITIONS FOR ALL CRUISES:

  • A non-refundable deposit of 20% of the room price, per person, is required to confirm your booking along with a completed booking form.
  • The Balance is due 15 weeks prior to travel (exact date will be outlined on the confirmation paperwork).
  • Prices as shown are per person & subject to room availability.
  • All Cheque Payments should be made payable to: Cito Ltd
  • Shore Excursions are booked direct with Fred.Olsen approximately 6 weeks prior to travel.

Close C.I.T.O. Terms

Fred Olsen Cruises    

Under Construction coming soon!!

All holidays include our 'Door to Door' service

 

The Ship:  Black Watch

Black Watch is the ultimate home-from-home at sea: traditional and spacious with a friendly and familiar feel.  The end of 2016 saw a thorough refurbishment, with new features including stylish new décor, fittings and furniture, plus the new The Poolside Restaurant to enhance the dining experiences available.  What’s more, all-new Smart TVs, mini-bars and safes and an upgraded 4K, 3D Cinema, mean Black Watch is even better equipped for future adventures.

www.cito-holidays.com

Please find below a full list   Link to C.I.T.O. Terms

 

Contact


Email:

enquiries@ellensmith.co.uk


Telephone:

01706 648126

Offices


4 Smith St, Rochdale, OL16 1TU


Opening Times

Monday to friday - 9am to 5pm

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Ellen Smith Tours Ltd are Members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a Government approved consumer protection scheme. This ensures that in relation to the Coach Package Holidays described in this brochure or website that the client's monies are protected by a Bond in the unlikely event of the Members insolvency.

Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch.org or telephone 0207 240 3131 to confirm current membership.

Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter that will apply to these coach package holidays.

Important Note:
Jersey by Air; Lake Garda by Air and the Lisbon by Air Holidays featured under 'Flight Holidays' are NOT protected under BCHG. These holidays by air are protected under an ATOL licence, details of which can be found on the relevant pages of this website.